Shop Floor Assistant Duties

We researched many shop assistant job descriptions in a variety of industries to put together the following list of shop assistant duties and responsibilities.

Shop floor assistant duties. If you are considering a career in this field then bear in mind that some retail outlets require staff to meet sales targets. The typical role is not as straight forward as it seems apart from selling shop floor assistants are also responsible for the stocking and ordering of merchandise and the related administrative duties. Their main duties are answering to inquiries offering advice stocking shelves handling transactions reporting to managers and solving complaints. Answering customer questions collecting payment for items sold conducting in store promotion notifying customers of sales and special offers placing.

Receiving processing and organizing shipments and deliveries accordingly. They answer questions that customers have about the products. Shop floor assistants are responsible for helping customers find products. Some shop floor staff might be employed in specific roles where their entire responsibility is providing friendly customer service.

Many shop floor assistants are in charge of the cash register where they ring up. A shop assistant usually performs many of the following tasks. Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines. Shop assistant duties and responsibilities provide general assistance around the shop including administrative and technical tasks assist with shop loading and work kit preparation.

Operating the tills including cashing up and completing paper work at the start and end of shift. Shop assistants must perform many duties and responsibilities to support both the front and back end of a retail environment. Assisting customers in the selection and purchase of items. For instance people may work on specific customer service desks to handle complaints and returns people may be employed to meet and greet people as they enter and leave the store and others may be responsible for assisting shoppers with modern self checkout systems.

Shop assistants are responsible for assisting customers while shopping and increasing satisfaction levels.