Shaw Flooring Return Policy

Your retailer should initiate a claim with shaw on your behalf and work with you throughout the process.

Shaw flooring return policy. And whether you re looking to gather information select a new style or care for the floors in your home we look forward to helping you along the way. Once your item is returned in its original unopened package carton or container within 14 days of receipt you will receive a full refund of your purchase price minus the actual non promotional shipping costs of the original shipment any return shipping charges and a 20 restock fee. In the absence of an original receipt we are happy to exchange goods or issue a gift card to the value of the goods on the day of the return if returned as sold in packaging within 30 days. Items with damaged packaging that have been used or that are otherwise unsaleable.

If this one was not a keeper we can help you find your match. Items excluded from the returns policy. Because our collection is so extensive we are unable to offer a print catalog. Supplies carpet resilient hardwood laminate tile and stone flooring products and synthetic turf to residential and commercial markets worldwide.

They say we aren t the client even though they have the money we paid for the floors. If flooring arrives damaged or is defective please call for assistance 800 375 3403 coordinating products. Shaw s resilient vinyl flooring is the modern choice for beautiful durable floors. Browse more styles or contact our shaw floors concierge team for personalized assistance.

After all flooring is a long term commitment and we want to make. With more than 20 000 associates worldwide. If this is the floor for you hooray. We are a wholly owned subsidiary of berkshire hathaway inc.

And the flooring company that sells shaw floors where pur gc purchased them for us doesn t even try to help with providing suggestions of suitable replacement products or a list of installers. Shaw industries group inc. In the meantime stay organized by creating a my shaw account where you can compare your flooring options save your favorites and keep track of your orders all in one place. At shaw we make every effort to ensure that your flooring meets your high expectations.

Click here to find a retailer in your area for your ordering and installation needs. In the event that you experience an issue we ask that you reach out to the retailer you purchsed the flooring from.